Practice Solutions Platform

More Patients. Better Operations. Stronger Revenue.

A complete platform designed to help ENT practices attract, convert, and manage patient care more efficiently — built by practicing otolaryngologists, not consolidators.

By the numbers

Real partner practices. Real numbers. No empty marketing promises.

  • 273K
    Patients Reached
    Website visits driving sinusitis awareness across regional markets
  • 199
    Kept Appointments
    Initial visits delivered to partner practices via PS | Connect
  • 100%
    BB8 Surgical Success
    750+ patients · 3,000+ sinuses · zero intra-op complications
  • 2.5%
    RCM Denial Rate
    vs 11.8% industry baseline (Aptarro, 2026)
The Problem

ENT practices are getting squeezed from all sides at once.

Independent ENTs are competing on patient flow, operations, and margin against a consolidator landscape that’s growing every month. The pressure is structural, not personal — and the fix has to be too.

  • Missed and Dropped Calls

    Front desks understaffed and overwhelmed. Every missed call is a patient walking to your competitor.

    40% of patient calls go unanswered industry-wide

  • Staff Overload and Burnout

    Your clinical team is doing too much front-office work. Routine questions consume hours that should go to patients.

    Up to 30% of staff time on repetitive scheduling

  • Insurance Complexity

    Coverage verification, prior auth, and claims management get harder every quarter — and you eat the cost.

    Rules change across 1,200+ payer policies annually

  • Billing Inefficiencies

    Industry denial rates have surged to 11.8%. For a $3M practice, that's up to $450K of revenue at risk every year.

    $57.23 average cost to rework a single denied claim

Our Approach

Educate. Connect. Empower.

Three connected motions that turn awareness into appointments and appointments into a sustainable, independent practice.

  • Educate

    We bring sinusitis and allergy understanding directly to patients — driving informed demand for minimally invasive, in-office procedures.

  • Connect

    We route educated patients to local partner practices for immediate relief — verified insurance, location-matched, 48-hour appointments.

  • Empower

    We give your practice the operational tools — AI scheduling, RCM, in-office device platform — to convert that volume into revenue.

The Platform

Business-in-a-Box for independent ENTs.

Two halves of the same playbook: clinical-grade products in your hands, software-grade operations behind your front desk.

Medical DevicesFDA-approved product

Best-in-industry medical devices

Minimally invasive in-office sinus products built for your in-office practice — built for ENTs, by ENTs.

  • BB8 Balloon6 functions in 1 device · 100% success
  • Microdebrider Shaver BladesHigh-quality tissue removal
  • AllergyX Rinse KitPre / post-procedure care
Explore all products
Practice SolutionsENT-specific software

Software-grade practice operations

Three connected tools — Connect, Lexi, and RCM — that drive patients in, handle the calls, and recover the revenue. Modular: use one or use all three.

  • PS | ConnectPatient Prospecting and Growth
  • PS | LexiVirtual Office Assistant
  • PS | RCMRevenue Cycle Management
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Trusted by independent ENT practices across the Southeast
  • North Carolina state outline
    North Carolina
  • South Carolina state outline
    South Carolina
  • Georgia state outline
    Georgia
  • Florida state outline
    Florida
Customer Story

A leading ENT partner runs the full Practice Solutions stack.

By layering PS | Connect for patient prospecting and PS | Lexi for AI-driven scheduling, this leading ENT partner tracks four full quarters of measurable patient flow — with the underlying numbers visible to the practice in real time.

“The combination of inbound patient flow plus 24/7 call answering changed what was even possible for our front desk. We’re seeing more of the right patients without adding staff.”

— Practice administrator, leading ENT partner
Why excelENT

Built by practicing ENTs, not consolidators.

Our team has lived your workflow. Sinus anatomy and in-office procedures, anesthesia protocol, front-desk bottlenecks, insurance reimbursement, pre-op and post-op flow — we understand it because we’ve done it.

30,000+
Observed Cases
60+
Combined Years in ENT
Meet the Team
  • Kashif Mazhar, MD headshot

    Kashif Mazhar, MD

    CEO

    Practicing otolaryngologist · Raleigh, NC

  • Kevin Monty headshot

    Kevin Monty

    Chief Revenue Officer

    20 years partnering with ENT practices nationwide

  • Josh Pelger headshot

    Josh Pelger

    Director of Clinical Solutions

    13 years supporting ENT practices in the southeast

  • Eric Honsberger headshot

    Eric Honsberger

    PEAP Director

    15 years on the East Coast ENT corridor

Get Started

Ready to grow your ENT practice?

Schedule a working session with our team. We’ll walk through what’s actually possible for your specific practice — your patient mix, your EMR, your local market.